From smart technology and creative process to business insights and emerging trends, the Connected Design Podcast explores the ideas, projects, and people pushing design forward—across residential, commercial, and everything in between.
Latest Episode

SureBright Explores How Whole-System Coverage Improves the Integrator’s Offering
Warranty programs have their own connotations that they carry. But, traditionally, they’re seen as single-product programs that are there in the event of a product failure to protect the consumer. For custom integrators, who install products in myriad rooms and across a variety of categories and price points, the idea
Latest Episode

SureBright Explores How Whole-System Coverage Improves the Integrator’s Offering
Warranty programs have their own connotations that they carry. But, traditionally, they’re seen as single-product programs that are there in the event of a product failure to protect the consumer. For custom integrators, who install products in myriad rooms and across a variety of categories and price points, the idea of attaching a warranty to all those products would be impossible. That’s where SureBright’s new offering comes in.
VP of Strategic Partnerships Keith Kranepool joins the Connected Design Podcast to discuss whole-system warranty protection, recurring revenue opportunities, AI-powered proposal workflows, and why project-level coverage can help integrators strengthen client relationships.
More Episodes

SureBright Explores How Whole-System Coverage Improves the Integrator’s Offering
Warranty programs have their own connotations that they carry. But, traditionally, they’re seen as single-product programs that are there in the event of a product failure to protect the consumer. For custom integrators, who install products in myriad rooms and across a variety of categories and price points, the idea of attaching a warranty to all those products would be impossible. That’s where SureBright’s new offering comes in.
VP of Strategic Partnerships Keith Kranepool joins the Connected Design Podcast to discuss whole-system warranty protection, recurring revenue opportunities, AI-powered proposal workflows, and why project-level coverage can help integrators strengthen client relationships.

Loewe Brings Its Luxury Electronics Vision to the North American Market
Loewe North America General Manager Jeff Costello discusses the brand’s methodical launch in the U.S. market.

Chris Oram Leads Audio Advice Expansion Into Las Vegas
Chris is in the midst of a unique journey helping the Audio Advice team open its sixth showroom, and first this far West as the brand enters Las Vegas. As the General Manager of the location, he’s got his hands full planning and executing the build-out, while also introducing the brand to a new crop of clients.

AVPro Crafts a Complete Story for Commercial and Residential Dealers
Amid construction of the InfoComm trade show floor, we sat down with Tom Devine, VP of Marketing for AVPro Global, to talk about their presence here, as well as the new narrative the brand gets to tell to commercial and residential dealers alike. From their complete package of system solutions, to their ability to support a range of applications, AVPro Global’s entire suite simplifies things for their dealers.

Design-Centric Technology is the Prevailing Philosophy for Origin Acoustics
During our recent trip out to Las Vegas, we stopped by the Origin Acoustics headquarters to catch up with their team. And they certainly had a lot to show off, including a completely re-outfitted showroom that features their full line in a variety of applications.

Designing Before Digging: Boca Tech’s Innovative Smart Home Pitch
We sit down with Boca Tech and Automation Founder and CEO Jeff Galea and Marketing Director Marcio Gomes to explore how the company is using what it calls ‘digital twin technology’ to transform the way it designs, sells, and installs high-end automation systems and other luxury technology.
More Episodes

LK & Associates Designed an Experience Center for Themselves
To be clear, the experience center that’s owned by LK & Associates in Southeast Florida may be theirs on paper. But, as Seth Kaplan told us, this space is intended to be a playground for the industry. Shortly after the official grand opening, we sat down with Seth to explore how they got to this point, plans for the space moving forward, and much more.

A Couple of Content Creators Chat About the State of Media and More
Though from different generations, our Editor in Chief Rob Stott and Strata-gee Founder and Chief Content Creator Ted Green have a lot more in common than you’d expect. Here, the two journos commiserate on the current conditions impacting media and the custom integration channel, how their stories have intertwined, and much more.

Kyle Steele On the Importance of Adaptability as an Integrator
Global Wave Integration Founder and CEO Kyle Steele has had quite the professional journey. From an aspiring rock star to a standout in the custom integration industry, he’s learned how to remain adaptable in life, let alone his profession. Here, we dive into the many challenges facing CIs today, including new technologies, AI, business operations, and more.

From Industry Newbie to CEDIA Board Chair
Amanda Wildman’s career arc is one she would’ve never predicted. Custom integration wasn’t even a term she was familiar with before leaving the jewelry business and getting into the channel with her husband over two decades ago. Now, she’s getting set to serve as the first-ever female Chair of CEDIA’s Global Board of Directors.

The Story Behind this New Chapter of Connected Design
The premiere episode of the Connected Design Podcast features an interview with our co-founders Rob and MEO.


