From smart technology and creative process to business insights and emerging trends, the Connected Design Podcast explores the ideas, projects, and people pushing design forward—across residential, commercial, and everything in between.
Latest Episode
SureBright Explores How Whole-System Coverage Improves the Integrator’s Offering
Warranty programs have their own connotations that they carry. But, traditionally, they’re seen as single-product programs that are there in the event of a product failure to protect the consumer. For custom integrators, who install products in myriad rooms and across a variety of categories and price points, the idea
Latest Episode
SureBright Explores How Whole-System Coverage Improves the Integrator’s Offering
Warranty programs have their own connotations that they carry. But, traditionally, they’re seen as single-product programs that are there in the event of a product failure to protect the consumer. For custom integrators, who install products in myriad rooms and across a variety of categories and price points, the idea of attaching a warranty to all those products would be impossible. That’s where SureBright’s new offering comes in.
VP of Strategic Partnerships Keith Kranepool joins the Connected Design Podcast to discuss whole-system warranty protection, recurring revenue opportunities, AI-powered proposal workflows, and why project-level coverage can help integrators strengthen client relationships.
More Episodes
SureBright Explores How Whole-System Coverage Improves the Integrator’s Offering
Warranty programs have their own connotations that they carry. But, traditionally, they’re seen as single-product programs that are there in the event of a product failure to protect the consumer. For custom integrators, who install products in myriad rooms and across a variety of categories and price points, the idea of attaching a warranty to all those products would be impossible. That’s where SureBright’s new offering comes in.
VP of Strategic Partnerships Keith Kranepool joins the Connected Design Podcast to discuss whole-system warranty protection, recurring revenue opportunities, AI-powered proposal workflows, and why project-level coverage can help integrators strengthen client relationships.
Loewe Brings Its Luxury Electronics Vision to the North American Market
Loewe North America General Manager Jeff Costello discusses the brand’s methodical launch in the U.S. market.
Chris Oram Leads Audio Advice Expansion Into Las Vegas
Chris is in the midst of a unique journey helping the Audio Advice team open its sixth showroom, and first this far West as the brand enters Las Vegas. As the General Manager of the location, he’s got his hands full planning and executing the build-out, while also introducing the brand to a new crop of clients.
AVPro Crafts a Complete Story for Commercial and Residential Dealers
Amid construction of the InfoComm trade show floor, we sat down with Tom Devine, VP of Marketing for AVPro Global, to talk about their presence here, as well as the new narrative the brand gets to tell to commercial and residential dealers alike. From their complete package of system solutions, to their ability to support a range of applications, AVPro Global’s entire suite simplifies things for their dealers.
Design-Centric Technology is the Prevailing Philosophy for Origin Acoustics
During our recent trip out to Las Vegas, we stopped by the Origin Acoustics headquarters to catch up with their team. And they certainly had a lot to show off, including a completely re-outfitted showroom that features their full line in a variety of applications.
Designing Before Digging: Boca Tech’s Innovative Smart Home Pitch
We sit down with Boca Tech and Automation Founder and CEO Jeff Galea and Marketing Director Marcio Gomes to explore how the company is using what it calls ‘digital twin technology’ to transform the way it designs, sells, and installs high-end automation systems and other luxury technology.
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More Episodes
Communication and Culture Drive Growth for Liaison Technology Group
Steve Weber’s career arc is an incredibly interesting one, but, much like the growth plan at Liaison Technology Group, it’s all been very intentional and well thought out. After visiting their new showroom in Fort Myers, we sat down with Steve to talk shop, learn more about him, and get him to share some of the secrets to his success.
Simplifying the Story Around Shading with Somfy
Karthick Kanagalingam, the Architectural Specifications Manager at Somfy, has always been fascinated by the world of motorized shading, dating back to his first job as a post-grad, which sent him into a commercial building that just happened to have a series of motorized shades. Today, he leverages that passion to help tell the story of the category and help it make sense to the brand’s partners and installers.
Legrand Discusses Builders’ Show Positioning and the Opportunity for Integrators
Following our visit to the Legrand booth at the 2026 Builders’ Show in Orlando, we sat down with Sr. Product Manager Racheal Rich to dive deeper into the brand’s positioning, how they balance conversations with integrators and builders, and how their portfolio perfectly blends the world of tech and design.
Caster’s New Owners Talk Future Plans, AI’s Impact, and More
Following up on our conversation with Caster Communications’ Founder Kimberly Lancaster, Connected Design sits down with the company’s new owners, Alexandra Crabb and Peter Girard. The duo share a bit about the legacy of the company, their plans for the future, and how AI is impacting every aspect of the business.
Succession Planning Ain’t Easy. Caster Comm Founder Walks Us Through Hers.
Taking on a seemingly insurmountable challenge is nothing new to Kimberly Lancaster. Every step of her career journey has been marked by defying the odds. Now, the PR firm founder and decades-long leader of Caster Communications is taking on a new kind of challenge—her exit from the business she spent years building. The calculated, honest approach to transitioning into this next phase is a great lesson for any business owner.
Picking the Brain of Power Proponent Joe Piccirilli
A veteran of the consumer electronics industry, Joe Piccirilli has seen it all. Today, as a major proponent of precision power performance, he’s set out to ensure integrators, builders, and consumers alike understand the importance of power in the context of the luxury smart home. When implemented properly, the right system can serve as the perfect power-driven painkiller for everyone involved.
