Learn how top home technology integrators improve luxury home projects through better planning, documentation, coordination, and long-term support.
For many custom integrators, a new project inquiry can quickly turn into a familiar race: collect the wish list, assemble a bid and try to win the job before another firm does. Architechne founder and CFO Jeff Cole says his company takes a different approach. Before Architechne sends a proposal, they actually interview and vet…
Does your business provide pricing information on your website? Is there a budget calculator? Take our pricing transparency survey.
Homeowners researching technology projects online want useful answers about cost before they schedule a consultation. For custom integrators, that creates a real challenge: how do you provide meaningful budget guidance without turning an early conversation into a final quote?
Connected Design plans to dig into that very topic with an upcoming roundtable discussion “The Pricing…
Every integrator has received the same phone call. Netflix isn’t streaming. Music keeps dropping out. Lighting scenes no longer work. Security cameras won’t load clearly. When this happens, homeowners come to a simple conclusion: the smart home isn’t working.
Clients usually don’t wonder whether the issues are happening because of a disruption with their internet service…
Warranties are not exactly the topic that makes a room full of custom integrators sit up a little straighter. You know that. I know that. And, frankly, I said as much during a recent Connected Design Podcast conversation with Keith Kranepool, vice president of strategic partnerships at SureBright. But the more we got into the it, the…
Warranty programs have their own connotations that they carry. But, traditionally, they’re seen as single-product programs that are there in the event of a product failure to protect the consumer. For custom integrators, who install products in myriad rooms and across a variety of categories and price points, the idea of attaching a warranty to…
Drawing on more than two decades in the CI channel and hundreds of successful placements through TheCoTeam, Chris Smith breaks down why “unicorn hunting” is holding companies back, where integrators can find talent beyond the obvious candidate pool, and how a more intentional hiring process can help businesses grow stronger teams.
The best technology partners don’t make the devices their main pitch. Rather, they start with design intent and how technology can enhance a space.


